Inventory Management

An inventory management process built to meet your needs

Our relationship with Concierge Live helped us more clearly define the best ways to use our suites and premium seats. We needed a system to help us track how many events an employee had attended in the past and how he or she used tickets. The plan from there was to then make informed decisions on which requests to accept or defer to later events.

Azra Burden

Sponsorship Program Manager, Citrix

The biggest change in the sponsorship world that we have seen is the intensity and need to be able to show the business return for what our clients are doing. Concierge Live helps us fulfill this vital requirement.

Austin Schneider

Marketing Manager, Sport Dimensions

We now experience ticketing management efficiencies at levels that we never thought possible until partnering with Concierge Live. Our awareness of how client and prospect interaction at events impacts sales has significantly grown. Their platform is comprehensive, yet simple enough for any company to experience vast improvement in its ticketing process.  

Danielle Gollenberg

Sponsorship & Hospitality Manager, Schneider Electric

Benefits and Features

Eliminate the need for spreadsheets and manual processes

Concierge Live centralizes, automates and streamlines your corporate ticket management program. We capture detailed information about your event tickets, including who is using them and for what purpose. Furthermore, our comprehensive analytics system enables you to successfully achieve compliance with internal and external standards.

A seamless process from start to finish...

Home Page

Concierge Live provides a branded home page which allows admin to communicate announcements and users to stay up to speed on requests and their statuses. Users can also enable notifications to receive alert emails reducing their need to login regularly to be aware of  available sports and entertainment tickets.

Home Page

Concierge Live provides a branded home page which allows admin to communicate announcements and users to stay up to speed on requests and their statuses. Users can also enable notifications to receive alert emails reducing their need to login regularly to be aware of  available sports and entertainment tickets.

Daily Digest

Automate ticket availability and limit waste with the help of our Daily Digest which advises your users of new event opportunities.

  • Outlines new event tickets a user has access to as well as upcoming events occurring within the next 7 days.
  • Pushes information to users so they do not have to log in to the system to see ticket availability.
  • Eliminates the need to create and manage distribution lists.

Daily Digest

Automate ticket availability and limit waste with the help of our Daily Digest which advises your users of new event opportunities.

Shop Page

The Shop Page allows for users to identify tickets to events they would like to request. On the shop page, users can search for events using a variety of filters including event name, performer name, venue, etc. All inventory, request statuses, approvals, deliveries, etc. are shown in real time. From a requesting standpoint, users have access to an event calendar which we call the Shop Page. Based on how admin set up access, each user only sees the tickets they can request.

Shop Page

The Shop Page allows for users to identify tickets to events they would like to request. On the shop page, users can search for events using a variety of filters including event name, performer name, venue, etc. All inventory, request statuses, approvals, deliveries, etc. are shown in real time. From a requesting standpoint, users have access to an event calendar which we call the Shop Page. Based on how admin set up access, each user only sees the tickets they can request.

Ticket Request Page

Once a user selects an event, they are taken to the Request Page. From here, users can see ticket details including the designated admin for the tickets, accepted attendee types, usage categories (i.e. business and personal), ticket values/costs, and a seating chart. When requesting tickets, users have the ability to request multiple tickets for the same event or across multiple events.

Ticket Request Page

Once a user selects an event, they are taken to the Request Page. From here, users can see ticket details including the designated admin for the tickets, accepted attendee types, usage categories (i.e. business and personal), ticket values/costs, and a seating chart. When requesting tickets, users have the ability to request multiple tickets for the same event or across multiple events.

Attendee Registration

Concierge Live captures attendee information at the “attendee” level rather than the “request” level. We are the only software solution that stores individual tickets in our database, allowing our clients to capture multiple attendee types on the same request. For example, when making a request, a user can assign tickets to both a “client” attendee and a “prospect” attendee within the same request.

Attendee Registration

Concierge Live captures attendee information at the “attendee” level rather than the “request” level. We are the only software solution that stores individual tickets in our database, allowing our clients to capture multiple attendee types on the same request. For example, when making a request, a user can assign tickets to both a “client” attendee and a “prospect” attendee within the same request.

Attendee Data

The flexibility to capture attendee information at the ticket level allows you to create an unlimited number of attendee types for tracking and management purposes. This can be done by simply adding or configuring custom fields based on your needs. Once applied, you can configure these custom fields (i.e. client, prospect), to be required in order for users to submit a request. Custom fields (i.e. company, title, etc.) do not have to be consistent across attendee types.

Attendee Data

The flexibility to capture attendee information at the ticket level allows you to create an unlimited number of attendee types for tracking and management purposes. This can be done by simply adding or configuring custom fields based on your needs. Once applied, you can configure these custom fields (i.e. client, prospect), to be required in order for users to submit a request. Custom fields (i.e. company, title, etc.) do not have to be consistent across attendee types.

Attendee Card

When an admin would like additional information on an attendee, they can view his or her Attendee Card. The Attendee Card outlines an attendee’s profile (i.e. all information captured during the request process). As part of the Attendee Card, admin can see an attendee’s ticket count, event count, and the value of assigned tickets for a rolling 12 month period as well as their all-time total ticket usage. Admin can see the same usage information for an attendee’s company.

Attendee Data

When an admin would like additional information on an attendee, they can view his or her Attendee Card. The Attendee Card outlines an attendee’s profile (i.e. all information captured during the request process). As part of the Attendee Card, admin can see an attendee’s ticket count, event count, and the value of assigned tickets for a rolling 12 month period as well as their all-time total ticket usage. Admin can see the same usage information for an attendee’s company.

Briefing Book

Pre-event or onsite, admin can view, edit, and print Attendee Cards. This information can be exported into a Briefing Book which is a collection of Attendee Cards containing information on each attendee. This serves as a great host tool by providing insight into the projected attendees for an event. Admin enjoy additional tool options such as mass messaging to attendees, name badge creation, and exporting attendee data.

Briefing Book

Pre-event or onsite, admin can view, edit, and print Attendee Cards. This information can be exported into a Briefing Book which is a collection of Attendee Cards containing information on each attendee. This serves as a great host tool by providing insight into the projected attendees for an event. Admin enjoy additional tool options such as mass messaging to attendees, name badge creation, and exporting attendee data.

Robust Reporting

Once data is collected, there is often a need to report on it. Our unique approach to data collection is illustrated through our comprehensive reporting system that allows clients to create and save reports based on their captured data. This process provides clients with easy access to hundreds of reporting possibilities. We see it as the best of both worlds.

Robust Reporting

Once data is collected, there is often a need to report on it. Our unique approach to data collection is illustrated through our comprehensive reporting system that allows clients to create and save reports based on their captured data. This process provides clients with easy access to hundreds of reporting possibilities. We see it as the best of both worlds.

Ready to take it for a test drive?

Schedule your free demo now

  • manage ticketing
  • PROMOTE events
  • maximize inventory

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