Secondary purchasing with convenience and simplicity in mind
Reduce the learning curve while ensuring data integrity and reporting of all secondary purchases within both our Enterprise and Professional versions. Consolidate all of your company’s ticket purchases by using our seamless integration with the secondary market. Simply put, the secondary purchasing process is the same no matter if you are using Enterprise or Professional. Ticket purchases from a single platform allow you to track and monitor who attended, how much they spent, and what the customer is worth to the company.
We are the only solution that contains the entire secondary market user experience within our platform. In other words, there is no ‘punch out’ to a 3rd party website. From searching for and choosing tickets to placing a request and receiving your email receipts/updates, it’s the same process as placing a request for company tickets, minimizing the learning curve and reducing rework.
Managing secondary requests through Concierge Live allows you to evaluate usage for both secondary and company requests. If there is constant secondary ticket demand for a team or property, you can review your inventory usage (if applicable) to ensure prioritization models align with the departments/users who provide the greatest opportunity for growth. Additionally, the same can be said for company purchase levels and/or sponsorship agreements to possibly increase company inventory levels. At the same time, by using a single tool to manage all corporate ticket requests, you accurately capture an attendee’s total event entertainment metrics to address measurement and compliance concerns.