How It Works

Concierge Live offers a single ticket and ticket management solution that eliminates waste and provides TRUE ROI.

Simplifying Your Entertainment Assets

The corporate trend is a shift to a centralized ticket model having the ability to correlate distribution to sales/revenue while also maintaining an all-in-one system customizable to the needs of an individual business. Most of our clients seek a ticket management tool for a clear-cut purpose.

We have clients who use Concierge Live as a:

  • Requisition tool
  • Instrument to understand the value of the attendee vs. the value of the entertainment
  • Device to address compliance concerns

Solutions To Every Problem

Concierge Live has clients who use centralized management and consistent policies. That is the value of Concierge Live; manage your tickets your way. Each company uniquely defines how it wants to use our software. See below for some of the use cases for how our clients leverage Concierge Live:

“Traditional” Ticket Management

Admin control when, how and who can request their tickets. Reporting is used to determine ticket usage and company value.

Secondary Purchasing

Companies without significant “company” inventory; however, they want a formalized process for secondary requests. Clients can capture and report on attendee data to understand who, where and how much they spend on external ticket requests.

Hospitality Events

Admin create ticketed and non-ticketed (i.e. golf outings, museum receptions, charitable tables, etc.) inventory. In addition to traditional ticket management needs, these clients rely heavily on Concierge Live’s onsite and attendee management functions.

Employee Personal Use

Entertainment assets can be available to employees to purchase for personal use. When the employee makes a request, it can be “auto-assigned” and when available, electronic tickets can be automatically sent to the requestor.

Experiential Marketing

Our clients optimize their ticket inventory by utilizing our unique tool.  While most brands have 30-40% waste when it comes to ticket assets, using Concierge Live can reduce this figure significantly, and in some cases bring it to zero.  Whether opening up inventory for employee engagement programs or externally to customers as a show of goodwill, there are a number of use cases that will reduce unused inventory significantly and driving more ROI, TRUE ROI.

See what your current system lacks...

Sure, you have a system in place, maybe even another Inventory Management Tool.  The reality is if you have not taken a good look at Concierge Live, then you have no idea what your current system lacks and which features you are missing out on.