The most comprehensive ticket management platform available

Whether you need traditional ticket management or have unused inventory you want to maximize, Concierge Live has the solution.

Corporate Ticket Management At Its Best

Concierge Live has the most complete corporate ticket management solution available.

All software tools in the ticket management space are not created equally.  While every platform addresses several core elements such as adding inventory, allocating tickets, allowing and approving requests, capturing, and reporting on usage, there are still significant differences between them.  Brands need a partner that understands the ticket management space, corporate hospitality, and how to use ticketing assets to drive TRUE ROI.  For starters, Concierge Live is the only tool that stores tickets individually. Why does this matter? Individual tickets impact everything you do from data collection and reporting to configuring tickets, and we strive to make these processes as simple as possible.

In addition, Concierge Live is the only Ticket Management tool that can help to truly eliminate waste.  Our easy-to-use experiential marketing feature is seamlessly built into our platform. With brands carrying the burden of as much as 50% waste of their ticketing assets, this remains a major concern and only Concierge Live offers a true solution while driving customer loyalty and employee engagement.

However, Concierge Live is so much more than just a ticket management tool. We consolidate all secondary purchases for client entertainment, allowing for managers to have one report across all ticket purchases. Our native integration with Salesforce as well as every other major CRM systems simplifies the process for sales and marketing teams to capture information, and provide the data needed to meet financial and compliance requirements.

Concierge Live is the only premier ticket management platform that offers a complete solution.  Schedule your demo today and see why some of the largest and most successful brands in the world choose us.

We have been working with Concierge Live for over 5 years and we could not be happier. Their customer service and willingness to help solve any problem you encounter should be an industry standard. Over the years the product has continued to evolve and offers many features that support not only management of ticket assets but reporting as well. In my role being able to analyze our usage for ROI purposes is key and Concierge Live allows me to do that easily. I can customize standard reports they offer or build my own which is key as we have found that our organization tends to look at different data fields than others who manage sponsorships. When we were researching what company to partner with for our ticket management needs Concierge Live beat out all the others specifically because of the reporting capabilities it offered.

Elizabeth Stoughton

Senior Manager, Analytics and Reporting for Events and Sponsorships, Optum

“Don’t Get Put In A Box When It Comes To Your Ticketing Assets”

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Customer Retention

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Customer Satisfaction

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Avg. Waste Before Concierge Live

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Avg. Waste After Concierge Live*

Save Time, Money and Effort

Manually managing tickets consumes too much time. By streamlining the process through our ticket management software, you are able to automate many aspects of the process. This reduces errors and gives time back to your employees, increasing efficiency, productivity, and quality of work.

Maximize Your Tickets' ROI

Managing tickets more efficiently allows you to manage them more effectively. By using our ticket management software, your employees have time to focus on the more important aspects of ticket management such as ensuring tickets get used by individuals with the greatest opportunity for growth and success, and making sure tickets don’t go wasted.

Eliminate Waste

Our ticket management software notifies users of new and upcoming available tickets. This process is automated through our access permissions which allows companies to broaden the requesting audience as the event date gets closer.

Protect Your Brand

With today’s economic status, there is a lot of scrutiny around corporate entertainment. Many people misunderstand it and feel it’s a frivolous expense which can project a negative image on your company. Our ticket management software provides you with the metric you need to justify your entertainment investments. Showing an investment’s positive return is an important factor in protecting your brand.

Achieve Compliance

There are many laws, regulations, and requirements around corporate entertainment such as those outlined in the Sarbanes-Oxley Act. As a result, companies are required to show in detail how their tickets are being used. Our products & services allow you to achieve compliance by providing you with detailed information about how each ticket is being used.

Justify Your Budget

Real data, real numbers, and real reports make justifying your entertainment budget much easier. Our reporting system allows you to build a business case to support your entertainment budget. Because it is interactive, you can scope data and create reports on the fly, so you can get the specific information you need to support your budget.

Merge Purchases, Leverage Volume

With our ticket management software, we can identify purchasing trends, allowing you to merge purchases. This increases the volume of your purchases, giving you more leverage to negotiate better prices and strengthen the relationship with your vendors.

Eliminate Redundant Purchases

Part of our services is helping you consolidate your ticket inventory. Seeing everything under one umbrella allows you to identify and eliminate redundant purchases. Employees use the same pool of tickets, avoiding the need to purchase their own tickets simply because they have access to company tickets that meet their needs.

Increase Awareness and Accountability

Using software to streamline ticket management and capture data increases awareness and accountability. Information is available that once wasn’t, and it allows companies to better understand how their tickets are being used and distributed. The simple act of consolidating your inventory and making it accessible through software increases demand, allowing employees, customers, and prospects to request tickets they otherwise didn’t know were available.

The Only Choice

Whether it’s our platform features, ability to eliminate waste or our amazing service, we win head-to-head every time.  Simply put, we are the industry leader.

*reduction in waste of ticketing assets is dependent on using the ticket resale and or the Experiential Marketing Modules of Concierge Live.  By using these tools, Concierge Live is able to reduce waste significantly more than just using the standard ticket management system.