Out in front and never looking back
Providing the most comprehensive ticket management solution available. All other platforms are still trying to catch us.
We put a lot of focus into creating an effective and unique event and ticket management solution.
We feel it’s a unique problem, and we enjoy the analytical planning and the “out of the box” thinking it requires. From the philosophy, to the technology, to the people that make up our team, we believe every aspect plays an important role.
In order to attend events where company inventory is not available, it is required to obtain tickets from external sources. This can be a time consuming and expensive process. Our solutions stream line this process and promote competition amongst vendors. This allows you to efficiently obtain tickets at the best price. In order to achieve this, it is a necessity to have an unbiased approach. This is why we don’t own tickets. This would represent a conflict of interest. Our process is completely open where you have direct access to the various ticket market places, and you decide which tickets you want. Competition and good vendor relationships allow you to get the best prices and the best locations.
- Customer Retention 98%
- Customer Satisfaction 97%
- Avg. Waste Before Concierge Live 37%
- Avg. Waste After Concierge Live* 3%
Scratching Our Own Itch
We believe the best solutions come from those solving their own problems. Many years ago members of our management team were assigned the responsibility of managing tickets at one of the largest companies in the world. Initially, they faced the same problems many companies face when managing tickets manually. It was inefficient, error prone, non-compliant and lacked information. They solved this problem by formalizing a corporate ticket management program and streamlining the process through web based software.
Since then, they created Concierge Live, and we have had the unique privilege to start from the ground up and build an entirely new system based on this experience. This is the basis behind our company. We’ve faced the same problems you are having, worked them and re-worked them. Instead of going through the same process, let us share our solution with you.
Innovation Is Part Of Our Culture
Ticket management can be a tough problem to solve. There are many opportunities to over complicate problems. In order to provide solutions that are simple and effective, it requires some innovation. That’s why innovation is a very important part of our culture. Due to the innovation influence, research and development is incorporated into our work schedule. We believe this creates an environment that attracts creative and talented individuals. As a result, we’ve created some ground breaking technologies, both open source and proprietary allowing us to achieve efficiencies thought to be impossible. We have a number of ideas in the queue and are excited to release them and pass the benefits to you.
Our engineering team is actively involved in the open source community. We are always looking for ways to contribute and give back to the community. As a result, many of the technologies we’ve created and shared have become the choice of thousands of programmers around the world.
As a result of our open source contributions, members of our team has been invited to present at various conferences and technology groups around the world including those at MIT, Harvard, and Carnegie Mellon.
Simplicity Is Our Focus
Corporate software has the reputation of being complicated, bloated with features, and unintuitive. We believe simple and well thought out products are more effective. People understand them and enjoy using them. Simplicity means higher quality, more stability, and more productivity. This is a key principle behind our product design and the services we offer
We strive to continue to stay one step ahead of our competitors with innovative technology and creative thinking. Concierge Live brings innovation not just with technology. We have developed a number of features which help clients maximize and optimize their entertainment assets.
Our team is led by seasoned professionals who have decades of experience with ticketing, events, hospitality, and marketing. We work with our customers extending these best practices from our decades of success.
Concierge Live has developed some of the most influential relationships with teams, leagues and brands. These relationships have allowed for Concierge Live to offer unmatched services which help drive the overall success of each stakeholder.
Having the most comprehensive platform and unparalleled customer support is the foundation of Concierge Live. It truly begins with integrity and how we treat and work with our customers to help them succeed. Working side by side to tackle problems and create solutions.
See what your current system lacks
Sure, you have a system in place maybe even another Inventory Management Tool. The reality is if you have not taken a good look at Concierge Live, then you have no idea what your current system lack.
*reduction in waste of ticketing assets is dependent on using the ticket resale and or the Experiential Marketing Modules of Concierge Live. By using these tools Concierge Live is able to reduce waste significantly more than just using the standard ticket management system.